Upgrading CCP from v1.2.1 to v1.4.1

William Stevens's Avatar

William Stevens

19 May, 2010 02:54 AM via web

I'm upgrading to v1.4.1 of CCP from v1.2.1. When I launch v1.4.1 I get a window with the word "Alert" and an "OK" button. I click "OK" and v1.4.1 opens but there are no snippets. Everything is gone. If I launch v1.2.1 all my snippets are there. I'm obviously missing something in the upgrade process. Any help would be gratefully appreciated.

Thanks -

  1. Support Staff 2 Posted by Pilky on 19 May, 2010 09:50 AM

    Pilky's Avatar

    There may be some problems trying to upgrade to 1.4. It might be best to upgrade to 1.3.6 first (download fromhttp://mcubedsw.com/software/download/codecollectorpro_62.dmg). That should let you upgrade fine without having to wait for an update

    Thanks

    Martin

  2. 3 Posted by William Stevens on 21 May, 2010 06:31 PM

    William Stevens's Avatar

    I downloaded v1.3.6. When I open v1.3.6 there are no snippets. Now if I go back to v1.2.1, the snippets are gone as well. I do have a backup on another drive that I haven't tried yet. I'll wait to hear from you before I do anything else.

    Thanks for you help.

    Bill

  3. Support Staff 4 Posted by Pilky on 21 May, 2010 06:39 PM

    Pilky's Avatar

    I suspect it has tried to update and got as far as moving the database. Look in ~/Library/Application Support/Code_Collector/ and see if there is a Code_Collector~.sql file. If there is try removing the version without the ~ and then remove the ~ from the other version. That should restore you to 1.2.1's database.

    Thanks

    Martin

  4. Pilky resolved this discussion on 25 Aug, 2010 12:57 PM.

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