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Won't accept my login info

Dan Sheetz

13 Nov, 2009 05:57 PM via web

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Lighthouse Keeper all of a sudden won't accept my login information. I have triple checked it. Ideas?

1. Support Staff 2 Posted by Pilky on 13 Nov, 2009 07:33 PM

   

   Hi Dan,

   We've been informed of a problem where Lighthouse Keeper may not be setting your password correctly in the keychain. I recommend opening Keychain Access (located in Applications/Utilities) and searching for any internet passwords relating to lighthouseapp.com. If you delete these then try again, you should be able to log in.

   Thanks

   Martin

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2. 3 Posted by Brian C on 23 Nov, 2009 01:43 PM

   

   I was having the same issue and deleting those entries worked for me. My issue happened after we renamed our Lighthouse subdomain as well as me changing my email (not sure which, if either of those exposed the issue). Anyway, deleting the keychain entries worked. Thanks!

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3. Pilky resolved this discussion on 23 Nov, 2009 01:53 PM.

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